• Basic Checklist
Always include a letter identifying who has sent this instrument and your full contact information.

This is essential to avoid delays. Print out and include this form, which can help to make the process simpler.
Use a rigid box with flaps intact.
Remove old address labels and delivery markings from the box.
Use adequate cushioning material.
Use strong tape designed for shipping.
Do not use string or paper over-wrap.
Use a single address label that has clear, complete delivery and return addresses.
Place a duplicate address label inside the box.
  • Step-By-Step Procedures
1. Use a corrugated cardboard box.

Use a new box if possible. The more a box is used, the more it loses its original protective qualities and may not adequately protect your instrument. If you must reuse a box, make sure it is rigid and in excellent condition with no punctures, tears, rips, or corner damage, and that all flaps are intact. Remove any labels and other shipment markings from the box. Choose a box size and strength that is suitable for its contents.

2. Provide internal protection.

It's important to cushion the contents of your package properly. Arts & Crafts stores, appliance stores, gift shops, candle stores and similar stores will often give you packing material at no cost.

Wrap each item separately. Fragile articles such as instruments and bocals need both suitable separation from each other and clearance from the corners and sides of the box. Each item should be surrounded by at least two inches of cushioning and be placed at least two inches away from the walls of the box. This will prevent damage and protect the contents from shock and vibration, which can pass from the outside of the box to the contents.

Proper cushioning material, combined with a strong outer container, will protect your shipment. Use enough cushioning material to ensure that the contents cannot move when you shake the box. The following materials can be used for cushioning and protection:

Bubble Wrap
Use multiple wraps/layers to ensure the instrument is completely protected, especially the corners and edges.

Expanded polystyrene peanuts
Overfill the box with peanuts, then gently close the flaps and seal. Do not use with flat or narrow products that may migrate to the edge or bottom of the carton in transit.

Corrugated liners and inserts
These may be added to the package to increase strength and improve package performance.

Crumpled kraft or newspaper
Not acceptable for packages weighing more than 50 pounds. Paper must be tightly crumpled. At least four inches of paper must be placed between contents and outer box.

Don't use improper cushioning material including:
clothing, blankets, pillows, paper towels, toilet paper.

3. Close it securely.

Proper closure is just as important as adequate cushioning.

To close a box securely, use strong tape - two inches or more in width - such as the types described below:
Pressure-sensitive plastic or nylon-reinforced tape
Generally the easiest, most convenient tape to use. It is versatile because it will adhere without water and can stick to a variety of surfaces and shapes. Apply three strips to both the top and bottom of the box.

Water-activated reinforced tape
Use 60-pound grade tape at least three inches wide. Due to the reinforcing fibers, only two center-seam strips of tape are required for both the top and bottom of the box.

Do not use masking tape, cellophane tape, duct tape, string, or paper over-wrap.

4. Use proper labeling.

For fast and efficient delivery, keep these points in mind when labeling your package:

Always include our complete address. For international shipments, include our contact name and our telephone number on the outside of the box.

Attn: Shipping Manager
Charles Double Reed Company
1976 White Mountain Hwy
North Conway, New Hampshire, 03860
United States

Place the shipping label on the top of the box. To avoid confusion, place only one address label on the box.

Do not place the label over a seam or closure or on top of sealing tape.

Remove or cross out old labels or markings on a used box. Always include your complete return address, including full street address and ZIP Code.

For international shipments, include a contact name, telephone number, and postal code. Place a duplicate label or other form of identification inside the package.

5. Always include a letter identifying who has sent this instrument and your full contact information.

This is essential to avoid delays. Print out and include this form, which can help to make the process simpler.
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