Don't get stuck with items that aren't right for you - ever again!
Return the items you don't like within 30 days and we'll replace them, adjust them or refund the purchase price. Reeds included!
“I want to let you know how grateful we are for the assistance you so graciously provided my daughter . . . Back in late November, my daughter advised me that she needed oboe reeds. This came after her unsuccessful attempt to contact a local teacher for assistance. After finding your website, I called to place an order, explaining that my daughter did not have anybody local to help her with reeds. That order shipped quickly. When the student reeds turned out to be not quite right for my daughter, you provided over the phone advice concerning ways she might fine-tune the reeds. When those adjustments did not tweak the reeds to suit her needs, you shipped upgraded replacements. They were perfect. Thanks to your outstanding service, my daughter had terrific oboe reeds in time for her school concert. Thank you again for your quick and expert service. I'm sure we'll be ordering from you again.”
-- Diane K.
“Hello, I just felt like I wanted to inform you that I very much enjoy ordering from your site and I find the service excellent. I have to this point always received all of my items in perfect condition within a good and reasonable amount of time and the site in general is set up very nicely and is easy to order from. Also, the few times I have needed to call with questions or for the purpose of adding something to my order the people I have spoken with were extremely nice and very helpful. Keep up the great work =)”
-- Kelsey Nordstrom