American Express Online Fraud Protection Guarantee
  • Use the American Express Card online, and you won't be held responsible for any unauthorized charges. Period.
No fine print, no deductible—just ironclad protection, so you can shop with confidence anywhere on the Internet. We use secure encryption technology to keep your information confidential. And if someone uses your Card without your consent, you'll never pay any part of the fraudulent charges—not even the first $50.

Quick Resolution If any unauthorized charge appears on your statement, simply notify us at the 800 number on the back of your Card, or access your account at and notify us by e-mail. In most cases, a temporary credit is given immediately. 24-hour Protection Our Fraud Detection system watches your account for uncharacteristic or unusually high charges. If your identity is not verified, the purchase is stopped.

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