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| Customer Service Topics | |
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| • Shipping & Handling Charges for US Addresses | • Shipping & Handling Charges for non-US Addresses |
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| • Appraisals for your Instrument or Bocal | • How To Play Test an Instrument |
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| • Gift Certificates | • Payment Methods |
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| • Privacy Policy | • Delivery Methods and Costs to US Addresses |
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| • Contact Information | • Sell Your Instrument on Consignment |
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| • Packing your Instrument for Shipment | • Out of Stock Item Policy |
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| • Browser Requirements | • Fax us your Order? Here's how |
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| • Change your Already Placed Order | • Sell Us Your Instrument Outright |
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| • Credit Cards - using more than one per order | • Warranty on New Instruments |
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| • Track your Order | • Locating a Product on our Site |
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| • No Sales Tax! | • Return Policy for US Addresses |
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| • Return Policy for non-US Addresses | • Shipping to non-US addresses |
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| • Order by Mail | |
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If you don‘t find the answer to your question, please email us or call us at 1-800-733-3847 in the US or 1-603-356-9890 outside the US. |
 
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