We work for you. Our methods are careful, well thought out, fair and time tested. We handle all the details of money, trials, shipping costs - you don't have to. We offer more than 27 years of double reed experience having sold many hundreds of used oboes and bassoons on a consignment basis all over the world. From Qatar to Quebec, Boston to Baton Rouge, we have a stellar reputation in the world of double reeds.
Which instruments do you accept for consignment?
We welcome all double reed instruments from beginning student through top professional. Classic Heckel bassoons, gold-plated Loree Royal AK cocobolo oboes, matched sets, old instruments, really old instruments, beginner plastic oboes and beginner bassoons all find a new home here. Don't be concerned about the level or condition. We have customers looking for every level. If necessary, we'll recondition your instrument for you.
Shipping back and forth is safe and efficient using UPS or Fed Ex air services. We've done it every day for 27 years. After your instrument arrives it's kept in our climate and humidity controlled office. We carry special insurance against loss or damage while your instrument is on our premises, and when it's on trial. When we ship, the instrument is professionally packed, sent by air service and fully insured throughout its journey. While your instrument is here, we'll play and adjust it on a regular basis to maintain proper playing condition. We do recommend that you maintain any insurance coverage you may have on your instrument, just in case you decide to have the instrument returned to you.
There are no guarantees available, but we can estimate the length of time it will take to sell your instrument when we see and play it. Usually, a few months are needed to get the word out and allow interested players to arrange financing and trial periods. Occasionally the process is much quicker.
Please be aware - it may also take longer than a few months to sell your instrument. We will do all we can but can not guarantee a sale. If your instrument is not attracting interest, we will be happy to discuss possible reasons for this with you, and suggest options. We will attempt to sell your instrument for as long as you feel comfortable leaving it with us. If you prefer to have your instrument back at any time it will be shipped to you via insured air UPS and your only cost will be the return shipping fee.
We'll appraise your instrument at no charge when it arrives and let you know what we think. Together, we'll decide on the price at which it will be listed. If you feel that there is some leeway in the final price, we will not go below the lowest price you've indicated without your express permission. The price that we set together is the price the customer will pay. Our commission will be deducted from the final selling price.
What if my instrument is not in excellent, clean condition?
Before we offer your instrument for sale, we require that it be in the best possible physical and playing condition. You can save time and money by cleaning the case and polishing the instrument before you send it. If the instrument is sound but needs some sprucing up we'll discuss this with you, and present you with options. A thorough cleaning and regulating is a good idea, and we can accommodate this in our shop.
If the instrument needs more than basic work, we handle all levels of repair right in our shop. Tarnished keys, pads falling off, a smelly case, cracked wood, bent keys are not a hindrance. Our owner, Brian Charles is a recognized double reed repair expert and his services are available to you. The cost of any cleaning, adjustment or repair are due when the service is completed, before the sale and are not part of the commission fee. Having the work done pays for itself and more when the instrument is offered for sale.
Your instrument will be featured on our very popular web site with professional quality color photos and expertly written descriptions. Our mailing list is in the tens of thousands, and an email announcing instrument availability is sent on a regular basis. We list your instrument as appropriate in mailings to select customers, flyers that are included with our outgoing orders and by contacting our international community of interested teachers and professionals. We always bring an array of used instruments to the many conferences and double reed days that we attend.
When someone wants to try your instrument, we welcome them to try it in person, if they're in the area or we ship it to them for a secure ten-day trial. Your instrument is safe throughout the process. It starts when the customer provides us with a certified check for the full price of your instrument. We ship via fully insured Air delivery usually through UPS and Fed Ex. Ten days after they receive the instrument, we contact the potential buyer for their decision. If they decide to keep the instrument, the check is deposited and you receive payment in the form of our business check as quickly as possible. If the decision is to not purchase the instrument, we return their check once the instrument arrives back in our shop in same condition as when it was received and is fully inspected. Then we either contact the next person on the waiting list, or continue to market the instrument.
When someone decides to purchase your instrument we deposit their certified check and mail you the full amount minus our commission. You'll receive a Charles Company check. We allow 12 to 16 days for all financial transactions to reach completion after the sale, and thank you for your patience. Your check will be sent at the end of this financial completion period.
Yes indeed. We can give you a good idea of what we'll pay for your used double reed instrument if you'll provide us with digital photos and a thorough description. Send these to firstname.lastname@example.org. To get a firm quote, we must see and play the instrument. Once the instrument arrives here, we'll appraise it at no cost and give you a firm quote of what we'll pay. If you agree we'll send our check within 96 hours not counting holidays and weekends.
Contact us by email at email@example.com or phone us at 1-603-356-9890, before
you ship your instrument to us. Fill out our Consignment Information Form or send a letter including the following information to accompany your instrument:
1) Your name, address, daytime phone number and email address.
2) The brand and make of the instrument including its serial number.
3) A full description of the instrument, mentioning its condition, age and any known problems.
4) The price you have in mind, if at all possible.
Ship the instrument via UPS 2nd or 3rd Day Air, fully insured.
Send it with the above mentioned letter to:
Charles Double Reed Company
1976 White Mountain Highway
North Conway, New Hampshire 03860